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PM4DEV Blog

Ideas, suggestions and general thoughts about project management for development.

Leadership Qualities of a Project Manager

b2ap3_thumbnail_lead.jpgBeing a successful project manager depends not only on what you do, but also on how you do it. Your attitudes and behaviors toward people affect how they respond to that person. The following nine  tips here can help you become a better leader.

Tell your team what you want, not how to do it. You will find your team more responsive and less defensive if you can give them guidance not instructions. You will also see more initiative, more innovation, and more of ownership attitude from them develop over time.

Don't DO Anything. Your job as a project manager is to "plan, organize, control and direct." Do not waste valuable time by falling back on what you did before you became a manager. You may enjoy it and you are good at it. That is why you were promoted to project manager. Now you need to concentrate your efforts on managing, not on "doing".

Get out of your desk. Management By Walking Around (MBWA) does work. You make yourself more approachable. You get information first-hand. You find out what's really happening.

Set  S.M.A.R.T. Goals. Goals you set for yourself, or others, should be Specific, Measurable, Achievable, Realistic, and Time-bound.

Set an example. "One of the most significant parts of a project manager’s job is for them to become a positive role model that can pull a team together and deliver the level of service expected from their stakeholders and beneficiaries."

Actively listen. Listen to your stakeholders, beneficiaries, your team, your suppliers, and anyone else who is involved with your project. Honestly evaluate what they have to say, and you will probably learn something that benefits your project.

Leaders create change. If you lead, you will cause changes. Be prepared for them and their impact on people within, and outside, your group. If you are not making changes, you are not leading.

Communicate, communicate, communicate. The ability to communicate with people at all levels is almost always named as the second most important skill by project managers and team members. Project leadership calls for clear communication about goals, responsibility, performance, expectations and feedback.

Fix the problem, not the blame. It is far more productive, and less expensive, to figure out what to do to fix a problem that has come up than it is to waste time trying to decide whose fault it was.

Get your people involved. It's a lot easier to get your team to stand behind a management  decision if they have the opportunity to participate in the discussion. Management still has to make the decision, but if they have had the opportunity to make their point of view known, the team is more apt to stand behind the decision.

  “We must become the change we want to see.” Mahatma Gandhi

 

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How to Conduct Effective Project Meetings

b2ap3_thumbnail_meetings_20140423-162305_1.pngAs part of the role of the project manager is to make sure that the project is progressing as expected and that any issues are being addressed. Project meetings are one of the most common ways of doing this; here are some tips that will help making effective project meetings.  All project meetings should have an agenda. The creation of the agenda can be as simple as writing it in an email and sending it to the meeting participants.  On the first team meeting make sure everyone understands the agenda format. Once everyone understands the purpose and the regular flow, the standard agenda model can be reused every time.

  • For a large group of people attending the meetings, it is very helpful to have a meeting facilitator; in some cases it would be preferable to have somebody outside the project who has facilitating skills. For the regular ongoing status meetings, the facilitator is usually the project manager.
  • Ensure the participants know ahead of time what they need to bring to the meeting or any advance preparation that needs to take place. Make it a rule that only the people that need to be there are invited. Inviting other people not involved in the agenda topics to be discussed may distract and mitigate the effectiveness of the meeting.
  • Make it a practice that the meeting should start on time, with some allowance for those that may be coming from another meeting.
  • The first item on the meeting is that the project manager should explain the purpose and the expected outcome of the meeting, and make sure that to follow the agenda and watch · the time to make sure everything gets covered.
  • A team member should be in charge of document any action items assigned during the meeting. The documents will become the meeting minutes that will be circulated to all participants after the meeting.
  • The meeting minutes should recap all outstanding action items toward the end of the meeting, including who is responsible, what is expected, and when the action item is due. The meeting minutes should also recap any decisions that were made and that will be followed in the next project meeting.

 Keep The Meetings Focused

To keep a focus on the meeting keep the time to discuss general status, issues, scope and risks. These are the key components to check on the overall project health and should be of interest to all team members. Allow some space for some problem solving, but making sure that the problems are of interest to most of the team members. The most common complaint in project meetings is that they take too long. Long meetings are usually caused by too much problem solving that is not relevant to all of the meeting participants. A good practice to simply stick to the time allocated to the meeting. For example, if a meeting is taking too much time and still cannot complete all the items on the agenda, then end the meeting and take any other outstanding issues offline or to a separate meeting that focuses on these items with the people that are most interested.

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