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Ideas, suggestions and general thoughts about project management for development.

What is Process Management?


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Using process is a method to manage the project by breaking it down into its key elements. Process management allows for a structured and systematic approach to plan, execute, control and adapt all project work.

A process is after all a set of actions or activities that must be performed in order to achieve results. For example managing information in a project can be seen as a process; and in that process we will identify all the activities, roles, responsibilities and technique required to achieve a result.

Before the project execution starts, the project manager must ensure that the work is defined in terms of the overall objectives, deliverables, scope, assumptions, risks, organization, etc.; and that a schedule is prepared that shows how the project team will deliver all the work. Once the project starts, the project manager must successfully manage and control the work, including:

  • Identifying, tracking, managing and resolving project issues.
  • Proactively disseminating project information to all stakeholders.
  • Identifying, managing and mitigating project risk.
  • Ensuring that the solution is of acceptable quality.
  • Proactively managing scope to ensure that only what was agreed to is delivered.
  • Defining and collecting metrics to give a sense of how the project is progressing.
  • Managing the overall project plan to ensure that all work is assigned and completed on time and within budget.

Managing all this work can be daunting, but the use of process helps the project manager be more effective. By creating a method that can describe the steps to plan, act, do and check the project work, the project manager is able to  ensure the project is successful in delivering its intended result. A process is a systematic method that creates a constant, repeatable and even predictable result. But what is more important is that process management  makes project work be more capable of adapting to an ever-changing environment.

To manage the project management processes, a project manager should be well organized, have great follow-up skills, be process oriented, be able to multi-task, have a logical thought process, be able to determine the root causes to problems, and have good analytical skills. 

“If you can’t describe what you are doing as a process, you don’t know what you’re doing.”   W. Edwards Deming

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